St.Croix Auto Body
Call: (715)483-9111
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Frequently Asked Questions

Q. How long does it take to write an estimate?
A. Usually only 15-20 minutes, depending on the amount of damage.

Q. When will my vehicle be done?
A. Average repair is within 3-4 business days.  However, delays do happen on occasion because of availability of parts and hidden damage.  

Q. What if I wanted additional work done?
A. No problem!  Just let one of our friendly staff know.

Q. What if there is additional damage found after repairs begin?
A. We will discuss this with the insurance company/vehicle owner, and get the job done.

Q. What if I'm not happy with the repairs?
A. Most of our business is repeat customers, so let us know if there are any problems.  Our priority is your satisfaction with the job.

Q. When do I pay my deductible and who do I pay?
A. When you pick up your vehicle.  Payment is made to St.Croix Auto Body.

Q. Can I pay with a credit card?
A. Yes but credit card companies charge the shop a fee.  This is passed on to the customer.

Q. What do I do with the insurance check?
A. When the job is complete, endorse it over to St. Croix Auto Body.

Q. Why are we a direct repair shop?
A. To make the claims process faster for our customers!

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What our customers have to say:

Was very pleased with the exceptional service.  Answered all questions and concerns.  Would be back again if needed!  I appreciated the clean car when I picked it up!
                                                -Happy Customer
Thank you for all your assistance with insurance work.  Very impressed with the extra effort that was taken to have minimal action needed for me.
                                                -Happy Customer
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